How can we help?

We’re online 7 days a week and happy to answer your questions. 8am to 6pm on weekdays and 9am to 5pm on weekends.

Talk instantly with the team

Or get in touch

hello@telleroo.com 0203 6334 810

Real people, answering fast.

The Telleroo team’s averages across every online support conversation so far in 2026.*

average reply time
2m47s

That’s how long you wait for a reply at any point in a conversation, not just the first message.

queries fully resolved
20%
in under 5 minutes
35%
in under 15 minutes
49%
in under 30 minutes

*Support statistics correct as of 20th August 2026.

What our customers say about support.

When you're managing payroll and supplier payments, responsive support isn't a nice-to-have, it's essential. Here's what other finance and payroll professionals say about Telleroo support.

My favourite thing is that Telleroo replies really quickly. If I have a query, the team gets straight back to me.

Cathy Synan
Head of Accounts

Telleroo is quick, efficient and very user-friendly. We have easy access to customer support, not that we need it very often, and the team is always happy to help.

Cath Hill
Payroll Manager

The customer service is 10 out of 10. Customer service is always quick to respond, and with live chat, it's almost instant. Highly recommended, go for it.

Jack Medhurst
Operations Manager

I'm also really impressed with the help desk. You can ring, and you get somebody really nice and really responsive. I think that is the cherry on top of the cake.

Sara Bennett
Financial Controller

Telleroo has overall simplicity, does exactly what it says on the tin and has great support.

Ian Hacon
Finance Director
92%

of conversations rated great and amazing so far in 2026.

view customer stories

Have a question?

Start a chat and someone from the team will pick it up. Or book a demo and we’ll walk you through Telleroo.

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Telleroo (Firm Reference 1024627) is authorised by the Financial Conduct Authority (FCA), under the Electronic Money Regulations 2011 and the Payment Services Regulations 2017. Telleroo issues electronic money and holds all relevant client funds in a safeguarded account at ClearBank Ltd (Firm Reference 754568), regulated by the Prudential Regulation Authority and the FCA.

Give us a call: 0203 6334 810 / St Mary's Court, Amersham, Buckinghamshire, England, HP7 0UT.