Why FreshPay is the Best Alternative for The Payroll Site customers

Words by
Charlotte Russell
February 19, 2025
February 19, 2025

If you've been an avid user of The Payroll Site, you may now be searching for an alternative following its imminent closure. FreshPay provides a fast, straightforward, and efficient payroll alternative. In this article, we’ll compare the two platforms and explore the features offered by both.

Contents:

The Payroll Site alternative for employers

At a glance: With FreshPay, you get all the benefits of the cloud, with more automation and integrations designed to get your payroll done quicker and easier.

Access and send payslips easily

With The Payroll Site, you can only manually print or email payslips. If your employee asks for an old payslip, only you can log in and manually action these requests.

When you use FreshPay, you have both employer and employee portals. Your team can log in and view all their payslips, without you having to do anything.

Automatically update your accounting software

By switching to FreshPay, you gain access to a seamless integration with Xero accounting software. Easily sync detailed journals, complete with tracking codes and employer NI allowance, directly from FreshPay to your accounts.

If you’re a QuickBooks user then switching from The Payroll Site to FreshPay means you still benefit from integrated accounts and payroll as you can post journals to QuickBooks in just one click.

Have pension contribution files uploaded for you

The Payroll Site only connects directly with NEST and Smart Pension. 

However, FreshPay is able to sync with Nest, Smart Pension, L&G, Aviva, The People’s Pension , NOW: Pension and Penfold Pensions. This is thanks to their partnership with Pension Sync, giving you access to more providers and saving you from manually uploading contribution files.

Send payroll payments quickly and easily

You’ve collected all the details for this month—hours worked, holiday, and sick leave for your team. You’ve prepared and sent out payroll, and you’ve even emailed the payslips. But now it’s time to export a batch file and upload it to the bank, checking (and double-checking!) that everything is correct. Sound like something you’ve done before?

FreshPay makes things so much easier, thanks to its integration with Telleroo!

Once you’ve wrapped up payroll in FreshPay, you can send employee payments to Telleroo with just one click. Approve the bulk payment in Telleroo, and payments will be sent in just a few minutes. Plus, if you’re a Xero user, we’ll even update Xero for you, making reconciliation a breeze.

You can even handle HMRC payments seamlessly from FreshPay to Telleroo—secure payments sorted in no time!

👉 Check out the integration

Collaborate on payroll at no extra cost

In The Payroll Site, you have one login and cannot add extra team members to work on payroll. With FreshPay, you can work easily with your team and external partners like your accountant or bookkeeper directly in the software. Track changes made by different users, with a clear history of updates to employee details like salary, tax codes, and more. Adding additional users to manage payroll comes at no extra cost.

Set it and forget it; automatic Director payroll processing

With FreshPay, you can set up a Director payroll in just a few steps. Enter the monthly pay for the whole year, click submit, and you're done. Each payday, everything will be submitted automatically—no extra effort needed from you!

On-hand support for your payroll team

FreshPay offers customer support through phone, email, and online chat. The team is available to help with your daily questions and also provides a migration service. They ensure a smooth transition to FreshPay by handling consultation, data extraction, conversion, validation, testing, training, and go-live support.

FreshPay’s solution for payroll service providers

At a glance: With FreshPay, make collaborating with clients simpler, process payroll faster, and maintain a single source of truth for your payroll data. (Plus all the employer benefits above.)

Payroll insights at your fingertips

With both software providers, you only need one login to access all your clients. But with FreshPay, you get so much more! The Bureau Dashboard gives you clear, visual insights into workload, company lists, setup progress, staff capacity, and deadlines—all in one place.

A software that scales with you

With The Payroll Site, you can manage up to 100 clients. Switch to FreshPay and easily scale to hundreds of clients, with pricing details available on their website.

Payroll payments from FreshPay are synced to the correct client account in Telleroo, ready for you to approve and send in bulk.

FAB Quote - image link to case study

Single source of truth

You and your team can easily work together using fully cloud-based software, sharing the same data in real time. This single source of truth is also available to employers and employees. As an accountant, you’ll see all the details, while they get a simplified view with just the info they need.

How to switch from The Payroll Site to FreshPay

The Payroll Site has recommended FreshPay as an alternative for its customers. To make the switch:

  1. Sign up for a free trial.
  2. Within the sign-up form, add ‘TPS50’ as your referral code and provide your last invoice number.
  3. FreshPay will then give you 50% off your first two months. The Payroll Site will also get commission.

You can also give the FreshPay team a call on 01403 599355 or email them at support@freshpay.cloud if you’d like to ask questions.

In conclusion…

Switching from The Payroll Site to FreshPay is a simple process that makes payroll a whole lot easier. Not only can you save time creating payroll, but you’ll also save time by sending secure payroll payments to Telleroo in just a few clicks. Both employers and employees also benefit from real-time data sharing, improving communication and organisation.